Website maintenance

Our approach to website maintenance is comprehensive and meticulous, ensuring every aspect of your online presence remains robust. We start with a thorough assessment to identify vulnerabilities and tailor a specific maintenance plan to be undertaken on an ongoing basis. Regular system updates and security checks keep your website protected and up-to-date, while performance optimisation improves load times and user experience. Additionally, advanced uptime monitoring safeguards your website’s continuous availability.

The OWASP Top 10 is a globally recognised standard for web application security, highlighting the most critical security risks to web applications. Developed by the Open Web Application Security Project (OWASP), this list serves as a benchmark for developers and security professionals to identify and address common vulnerabilities. By adhering to the guidelines and best practices outlined in the OWASP Top 10, our websites are better protected against potential threats, ensuring a more secure and reliable online experience for users.

For all our website clients, our preference is to host the website and manage the server architecture as a single point of contact under a SaaS management structure. Depending on the needs of your business, our proposed cloud solution uses either Amazon Web Services (AWS) or Microsoft Azure (Azure) under a multi-tier system architecture. Taking this modular approach gives us strict control over all connection interfaces, ensuring enhanced security, scalability, and reliability for your website.

Our ongoing support and incident management services are designed to provide continuous assistance and rapid resolution of any issues that may arise. For clients who require a comprehensive service level agreement, we are also able to offer 24/7 monitoring and support, making sure your website remains fully operational and any potential problems are promptly addressed. Our dedicated team of experts is equipped to handle incidents of all severity levels, employing a structured approach to identify, diagnose, and resolve issues efficiently.